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FREQUENTLY ASKED QUESTIONS

How can I use this site?
It's simple. Anyone can read the stories and look at the photos, the calendar or other resources. You must register and select a password to post stories, opinions, events or photographs. Click on the register link on the main page. That will pop up a simple form requesting your name, e-mail address and some other basic information. We also ask for your telephone number. We promise not to share that number with anyone else, but need a way to confirm information if your story of photograph is selected for our print edition.

I registered, now how do I sign in?
After you have registered, go to the main page for your community. In the upper right hand portion of your screen, you will be asked for your e-mail address and your password. Click "login" and you are ready to go.

Can other users and readers see my name and e-mail address?
Only if you include that information with the stories or photos you post. Otherwise, your postings will display only the screen name that you have selected. Triblocal.com staff will know your name, e-mail address and telephone number. We will not share or sell that information to anyone else.

Do I have access only to the community I select as my hometown?
No. You can browse and contribute to any of the towns served by Triblocal.com.

How do I find what I have posted?
Access your postings, photos and stories by clicking on "My Stuff" at the top right hand side of the page.

CONTRIBUTING TO THE SITE

What can I post?
Almost anything as long as you abide by the spirit of our family-friendly Web site. You and your neighbors are interested in news the way you define it - photos, opinions, upcoming events, meeting announcements, helpful hints - whatever interests you. See the "User Agreement" for specifics on what is prohibited.

How do I post a story or upload photos?
See the "How to Use This Site" page for more information.

How do I add an event to the community calendar?
See the "How to Use This Site" page for more information.

How long do posts stay on the site?
Indefinitely. Some stories will be selected for the front page of the site, and those will change frequently. But even if they are moved off the front page to make room for something new, the story will remain on the site. You can find it using the search function, or you can tell your friends how to find it by sending them an e-mail.

Can I make changes after posting a story, event or photo?
Yes! Go to "My Stuff," and click the "Modify" button next to the story, photo or event. Make your changes and click on either "Save as Draft" or "Post." To delete your item, follow the same procedure, but select "Remove."

How do I upload photos to a gallery?
See the "How to Use This Site" page for more information.

Do you have suggestions for selecting and editing photos before I upload them?
See the "How to Use This Site" page, the section on "How to Upload Photos," for more information.

Who monitors the posting of stories and photographs?
A.You and your community members will do most of that. Triblocal.com staff will review submitted photographs before they are posted to ensure that they are appropriate contributions. Staff will also review stories and select some for the main page. If you object to any content, alert us by clicking on the "Report Content" button. We will review it and remove content if need be. See the User Agreement for guidelines.

How can I tell the difference between posts from Triblocal.com staff and my neighbors?
Stories and photos posted by staff will contain their names along with a line that identifies them as a Triblocal.com journalist.

I'd like to show my friends and family what I've uploaded. Can I do that?
Yes! Click on your story, photo gallery or event. At the top of the page on the right there are two links: "Print This," which prints a copy of what you uploaded, and "Email This," which lets you to send a copy of what you have uploaded to as many people as you choose. Separate multiple e-mail addresses with a comma or semi-colon. You can also copy and send the Web address of the page you post.

TECHNICAL ISSUES AND CONTACTING US

What browsers do you support?
The Triblocal.com site is optimized for Internet Explorer 6.x, Safari and Firefox.

Where can I look for more information?
You can try the "How to Use This Site" page, and the "User Agreement."

If I step away from my computer after logging in to Triblocal.com, will I be disconnected?
You will be automatically logged off the Triblocal.com site after 30 minutes of inactivity.

If I have a problem not addressed anywhere on this site, whom do I contact?
You can e-mail us your questions, concerns and comments. You can report technical problems there, too. Between 8 a.m. and 8 p.m., you can call 1-866-373-8271.

I spotted something that offends me on the site. What do I do?
Each story and photo has a link where members can report content as inappropriate. Click the button "Report Inappropriate Content" which brings up a form that will alert Triblocal.com editors. They will review the content and take action when necessary.

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